Case Study: therapyBOSS achieves 24/7 healthcare app uptime with Romexsoft DevOps support

Pragma-IT achieves 99.9% uptime with Romexsoft's 24/7 DevOps support

The customer, Pragma-IT, which owns the therapyBOSS healthcare application, faced the challenge of ensuring 24/7 uptime and optimal performance for its critical microservices, which was essential for its users providing patient treatment. To overcome this, they engaged the vendor Romexsoft for its 24/7 DevOps Support Service.

Romexsoft implemented a monitoring solution using AWS CloudWatch and other tools to provide 24/7 oversight, incident management, and rapid troubleshooting. The results delivered by Romexsoft included an SLA response time below 5 minutes during business hours, 99.9% server uptime, and enhanced application resilience and security for the healthcare platform.

Pragma-IT