Case Study: USA Power Transmission Company achieves improved operational intelligence and reporting with Rolta International

Leveraging Operational Intelligence to Improve Service Reliability & Customer Satisfaction

USA Power Transmission Company partnered with Rolta International to improve operational intelligence and service reliability. The utility faced disconnected management visibility, fragmented operational systems, and slow, manual reporting across key areas such as safety, maintenance, reliability, financial performance, and incident tracking.

Rolta International implemented a data warehouse and reporting/dashboard solution using its OneView™ framework, integrating multiple subject areas into a single platform with role-based access for users from operations managers to CXOs. The new system improved timeliness and visibility of data, streamlined manual data collection through purpose-built entry screens, and enabled better Budget vs. Actuals, maintenance, reliability, and safety analysis to support more informed decision-making.