Case Study: ChannelSight reduces client reporting time by 75% with Rollstack

How ChannelSight automates client business reviews with Rollstack

ChannelSight, a leading eCommerce Intelligence Platform, faced a significant challenge with its client reporting process. Their Client Strategy team was burdened by a tedious and time-consuming manual process for creating monthly and quarterly business reviews, which involved taking screenshots from Looker and building ad-hoc visualizations in Google Slides. They needed a solution to minimize this preparation time and establish a consistent reporting framework. They turned to the vendor Rollstack for a solution.

Rollstack provided the perfect fit by seamlessly integrating with ChannelSight’s existing Looker data. The solution enabled the team to build standardized report templates in Google Slides that were automatically populated with live data from Looker. Using Rollstack, the team scaled this automated reporting across multiple clients while retaining the flexibility to create customized reports. This implementation resulted in a 75% reduction in the time required to prepare client business reviews, dramatically improving the team's efficiency.

ChannelSight

Thu Pham

Senior Solution Analyst - Product Coaching