Case Study: CarGurus scales personalized dealer reporting with Rollstack

CarGurus boosts dealer reporting 9x with Rollstack

CarGurus, a digital automotive marketplace, faced a significant challenge in scaling personalized reporting for its 30,000+ dealer partners. Their account management team was bogged down by a manual process of pulling data from Looker and compiling it into presentations, which consumed 30-40% of their time and was prone to inconsistencies. This bottleneck hindered their ability to provide valuable, timely insights to their clients.

To solve this, CarGurus implemented Rollstack to connect its Looker data directly to PowerPoint. This solution automated the generation of tailored Quarterly Business Review decks, allowing account managers to quickly produce reports by simply entering a client ID. The impact was substantial: Rollstack saved 30-40% of the team's time, enabled a 9x increase in reporting volume, and transformed the account managers' roles so they could spend 80% of their time generating insights instead of compiling data.

CarGurus