Case Study: Urban Xtreme achieves increased revenue and streamlined operations with Roller Software

Urban Xtreme Drives ROI Through ROLLER

Urban Xtreme is a fast-growing, family-owned adventure park in Queensland offering indoor skiing, snowboarding, trampolining, ninja warrior and laser tag. Facing limitations with their previous POS and online ticketing setup—especially the need to sell parties online, manage capacity efficiently and speed customer throughput—they implemented Roller Software’s ROLLER platform to replace costly integrations and manual processes.

Roller Software delivered an out-of-the-box solution—Custom Checkouts embedded on their site, ROLLER Mail for targeted campaigns and automated workflows, plus online gift cards—that simplified operations, sped up entry, and enabled staff to be cross-trained across roles. The result: saved development costs, easier capacity management, improved customer experience and increased revenue (notably gift card sales that exceed the cost of ROLLER), demonstrating clear ROI for Urban Xtreme.

Urban Xtreme

Matthew Ginn

Center Manager