Case Study: Skateworld reduces party booking time by 30% with Roller Software

ROLLER’s Progressive Checkout Reduces Time To Book A Party By 30%

Skateworld operates a roller skating rink in San Diego, California, and grew quickly after Christina Stang and her co-owner took over the rinks in 2019 and 2020. As the business expanded, its previous platforms no longer fit, and managing party bookings across multiple systems created unnecessary admin. Skateworld needed a modern online booking system that could integrate with its website and handle parties, which are its “bread and butter.”

Skateworld switched to Roller Software’s Progressive Checkout and party package features to streamline booking and reduce friction for guests and staff. The new setup let guests book personalized party packages online in five quick steps, reduced average party booking time by 30%, and created a 24/7 sales channel for parties, facility rentals, and memberships. Christina Stang said the team was able to spend less time on day-to-day admin, while memberships became the most positive outcome of the switch.

Skateworld

Christina Stang

Co-Owner