Case Study: Nikito achieves faster multi-venue operations and better guest experiences with ROLLER

Nikito brings 4 venues live on Roller Software in less than 3 months

Nikito, a multi-venue family entertainment center operator in France, faced a significant challenge when French fiscal compliance requirements forced them to leave their preferred platform, Roller Software. Despite being extremely happy with Roller's ease of use and modern architecture, the lack of necessary localizations made the platform too risky to use, compelling a difficult migration to a less effective system.

Upon learning that Roller had completed its French compliance and localization plans, Nikito quickly returned. The solution included Roller's sophisticated membership system, mobile-first checkout, and powerful API, which enabled custom workflows. The results were significant: all four venues were live in under three months, staff overwhelmingly preferred the new system, and the company successfully hosted 225 birthday parties in a single weekend at peak.

Nikito