Case Study: Zero Latency Dublin achieves 50% revenue growth with Roller Software

How Zero Latency Dublin Grew Revenue by 50% with the Support of ROLLER’s Online Booking System

Zero Latency Dublin, owned and operated by Zero Latency, was struggling with a custom in-house booking tool that was not fit for purpose. In the first nine months after opening, the team was still closing sales manually over the phone and by email, which created long email threads and limited how quickly bookings could be completed.

Zero Latency Dublin implemented ROLLER’s online booking system to sell experiences online and reduce booking friction. With ROLLER, the venue increased revenue by more than 50% in 12 months, grew average revenue per guest through add-ons like food, drinks, extra sessions, and escape rooms, and saw a big increase in self-service revenue. The first online corporate booking, for 40 guests and worth €2,500, showed the team that ROLLER could help them sell without phone calls or lengthy email back-and-forth.

Zero Latency

Ronan Cunningham

Managing Director