Case Study: XP Factory scales multi-brand venue growth with ROLLER

How XP Factory Is Mastering Multi-Brand Venue Management

XP Factory needed a better way to support rapid growth across Boom Battle Bar and Escape Hunt as the group opened venues quickly and worked to keep training, playbooks, and brand execution consistent across dozens of locations. As the company scaled, early processes and local interpretation made it harder to maintain the same standard from site to site, so it began focusing on stronger systems and process hygiene with Roller Software.

Roller Software supported XP Factory’s shift to more stable core systems, and the migration was completed during the group’s busiest trading periods. According to XP Factory, the work was “super positive” and continues to underpin a lot of revenue for the group, while also giving the team more confidence in location selection, operating models, and new openings.

XP Factory

Kester Dobson

Technology Director