Case Study: Laughing Ducks reduces booking time and increases revenue with Roller Software

How Switching to ROLLER Reduces Time to Complete a Booking by 70%

Laughing Ducks, a soft-play center in Coldstream, Scotland, opened in February 2020 and was forced to shut soon after because of the pandemic. After reopening, the team struggled with a point-of-sale system that did not meet expectations and caused guest complaints, leading them to look for a better option.

Laughing Ducks switched to ROLLER Software to manage bookings, entry, inventory, and reporting. Anna and Jon Standing set up their full product and package lineup in under 12 hours, down from 36 hours on their previous system, and the launch went smoothly with no issues. They also said the streamlined entry process helped more guests move through the venue faster, contributing to increased revenue.

Laughing Ducks

Anna

Owner