Case Study: expERIEnce Children's Museum increases gift card and membership sales with Roller Software

How ROLLER Helped ExpERIEnce Children's Museum Sell $60,000 in Gift Cards and Memberships in a Single Month

expERIEnce Children’s Museum, a non-traditional education facility in Erie, Pennsylvania, needed a better way to manage growing admissions, memberships, birthday parties, and gift card sales as it prepared for an $18 million facility expansion. Its existing point of sale system was not connected to its website, forcing staff to manually transfer memberships and handle bookings in person.

With ROLLER, the museum moved admissions, party bookings, memberships, and gift cards online and introduced timed ticketing and automated capacity management. ROLLER helped expERIEnce Children’s Museum save up to an hour per party booking, add 1,300 new memberships in six months, cut $1,300 in membership card costs, and generate $60,000 in gift card and membership sales in a single month.

expERIEnce Children's Museum

Kristina Leiter

Director of Member and Visitor Experiences