Case Study: Aquatarium saves time, reduces errors, and builds confidence with Roller Software

Aquatarium Transforms its Operations with ROLLER’s Implementation Process

Aquatarium, a non-profit interactive discovery center and licensed zoo in Brockville, Ontario, was struggling with outdated ticketing and reporting systems. Before switching, it used Rocket Rez and found the software difficult to work with, with confusing terminology, cumbersome reporting, and too much customization for staff who needed a system that felt easier to use and gave them more confidence.

ROLLER provided a fully guided implementation process for Aquatarium, along with online ticketing, digital waivers, and best-practice workflow guidance. The result was a reduction in errors, time saved through streamlined operations, and a more confident team, with Aquatarium describing the new system as a best-in-class solution.

Aquatarium

James Wilson

Executive Director