Case Study: Databricks trains 16,739 professionals in 5 months with ROI Training

Databricks trains 16,739 professionals in 5 months with ROI Training

Databricks, a leading data and AI software provider, faced a significant scaling challenge as customer demand for hands-on training outpaced its internal capacity. This hindered customer adoption and prevented clients from unlocking the full value of their investment. To address this, Databricks partnered with vendor ROI Training to scale its instructor-led training (ILT) infrastructure globally.

ROI Training implemented a comprehensive solution, quickly certifying its own trainers on the Databricks ecosystem and integrating operations to function as one team. The results were delivered in just five months, with ROI Training effectively teaching 16,739 professionals across 282 classes on three continents. The program achieved a 4.8 out of 5.0 satisfaction score, giving Databricks a scalable training operation that drives customer adoption and sustainable business growth.

Databricks