Case Study: Fast-Paced Financial Service Company restores secure database access and preserves privacy with Rogue Wave Software

Financial Enterprise Banks on OpenLogic's Open Source Support

Fast-Paced Financial Service Company experienced a breakdown in a critical security authentication process that blocked employee access to a sensitive database. The team initially suspected a bug in an open source package used to generate security stubs but could not risk posting details on public community mailing lists, so they engaged Rogue Wave Software’s open source technical support to investigate.

Rogue Wave Software’s experts identified the true cause as an Internet Explorer upgrade that changed the authentication package format and developed code to adapt the company’s proprietary security component to the new format. The vendor’s fix restored secure database access, delivered a rapid resolution, and preserved the customer’s privacy by avoiding public exposure on mailing lists.