Case Study: Acquisio achieves rapid production performance fixes with Rogue Wave Software (XRebel Local)

Acquisio - Customer Case Study

Acquisio, a fast‑growing marketing and advertising SaaS that runs high-frequency optimization for hundreds of clients and hundreds of thousands of campaigns, was struggling with hard-to-reproduce production performance issues and client-specific slowdowns that could not be replicated in test environments. To diagnose problems directly in customer contexts they adopted Rogue Wave Software’s XRebel Local to profile application request/response behavior and database activity in situ.

Rogue Wave Software’s XRebel Local was used to trace queries and revealed a bug that caused two database queries to fire for every account an internal user loaded, creating excessive back-and-forth traffic when internal users access hundreds of accounts. With XRebel Local the team pinpointed the slow queries and implemented a fix within an hour, removing the extra round-trips across ~500 clients, speeding troubleshooting, and eliminating persistent production incidents.

Acquisio

Pierre Dupont

Senior Director Technology