Case Study: The Bro’kin Yolk improves wait times and business reliability with Rogers Business

The Bro’kin Yolk serves customers faster with Rogers and 45-minute wait times

The Bro’kin Yolk, a restaurant group founded by brothers Jeff and Gil Carlos, faced operational challenges due to its popularity, including long customer wait times and unreliable internet. Before using services from Rogers Business, the lack of a proper waitlist system and an unstable connection for their point-of-sale and music systems created a chaotic experience for both customers and staff.

By implementing Rogers Business solutions, including Advantage Voice for their waitlist and voicemail system and reliable WiFi with LTE Backup, the restaurant gained efficiency and stability. The results included the ability to serve more customers accurately and a significant reduction in operational stress. The Bro’kin Yolk now relies on Rogers Business as a critical partner, enabling them to expand confidently to new locations.

The Bro’kin Yolk