Case Study: Dr. Sohal Goyal’s Family Clinic achieves reliable backup connectivity with Rogers Wireless Business Internet

Dr. Sohal Goyal’s Family Clinic keeps 150 vaccinations on track with Rogers backup internet

Dr. Sohal Goyal’s Family Clinic, a family physician's practice, faced a critical challenge when its primary internet connection was at risk of failing during the high-pressure COVID-19 vaccine rollout. This instability threatened their ability to document vaccinations in the provincial COVAX system in real-time, which would force the clinic to resort to slow and error-prone manual processes. Dr. Goyal reached out to Rogers for a solution to ensure uninterrupted connectivity.

Rogers provided a Wireless Business Internet solution using a Cradlepoint modem, which served as a separate, wireless backup connection. This solution was successfully put to the test when the primary connection failed on a busy day with 150 patients waiting; the backup immediately restored internet access, preventing major delays and the need for arduous after-hours paperwork. Rogers enabled the clinic to maintain accurate, real-time reporting and continue serving patients efficiently without disruption.