Case Study: Chamber of Commerce of Metropolitan Montreal achieves seamless cloud calling and collaboration with Rogers Microsoft Operator Connect

Chamber of Commerce of Metropolitan Montreal’s 130 employees adopt Microsoft Operator Connect with Rogers

The Chamber of Commerce of Metropolitan Montreal (CCMM), a non-profit organization with 130 employees, was facing a technological challenge. It needed to replace its outdated PBX phone system as part of a shift to cloud computing and Microsoft 365, a need accelerated by a planned office move and the sudden shift to remote work during the pandemic. The organization sought a new communication solution that emphasized collaboration and ease of use.

Rogers implemented its Microsoft Operator Connect solution, which integrates global calling capabilities directly into the Microsoft Teams platform. With support from the Rogers team, the implementation was completed smoothly without technical issues by mid-July 2022. The result was a seamless integration of communication tools, providing employees with an easy-to-use, single environment for collaboration. Rogers delivered a solution that met the CCMM's technical and economic criteria, leading to a successful and complete adaptation by the organization.

Chamber of Commerce of Metropolitan Montreal (ccmm)