Case Study: Royal Borough of Kensington and Chelsea launches garden waste registration and payment service with Rocktime

Royal Borough of Kensington and Chelsea launches garden waste service in 4 months with Rocktime

The Royal Borough of Kensington and Chelsea faced a tight deadline to launch an in-house online registration and payment system for its garden waste service. The council approached Rocktime to build this solution, which needed to integrate with existing internal systems and be delivered within a very short timeframe.

Rocktime developed a website that streamlined the resident registration process with postcode lookups and integrated it with the council's Agresso payment platform. The system intelligently calculated pro-rata fees, managed additional bag orders, and applied discounts. The project was delivered successfully on time and on budget, with the council's Head of Greener Living highly recommending Rocktime for its professionalism and ability to deliver high-quality results under pressure.

Royal Borough of Kensington and Chelsea