Case Study: Spann’s Hardware saves time and money with RockSolid MAX

RockSolid MAX™ Hardware Store Software Saves Time and Money

Spann’s Hardware in Winfield, Alabama needed a better way to manage its growing business. After taking over the family store, Chuck Spann and his sister April were still operating on a paper-based system, which made decisions slow and largely guesswork-driven, while day-to-day tasks required long hours and manual effort. They needed hardware store software that could streamline operations and provide real business data.

Spann’s chose RockSolid MAX™ hardware store software from ECi Software Solutions, a cloud-based system with no upfront software license cost and a pay-as-you-go model. The results were dramatic: order entry time dropped from two hours or more to 15 minutes or less, monthly charge-account statements fell from up to 12 hours to about an hour, and large contractor transactions and quotes were completed much faster. RockSolid MAX also eliminated server management and backups, helping Spann’s improve customer service and make decisions based on hard data instead of guesswork.

Spann’s Hardware

Chuck Spann

Spann’s Hardware