Case Study: Taylorsville Hardware achieves 55% sales growth and major efficiency gains with RockSolid MAX

RockSolid MAX software is a key component to a miraculous business turnaround

Taylorsville Hardware, a newly acquired family-run store in Taylorsville, Kentucky, needed to modernize an outdated operation that was still being run largely on paper. The business had a stagnant product mix, inefficient merchandising, and time-consuming manual processes, especially for house accounts and customer checkout.

To address these challenges, Taylorsville Hardware implemented RockSolid MAX cloud-based software for hardware stores. RockSolid MAX provided the information, support, and automation needed to streamline operations, cut monthly statement prep from up to eight hours to less than one hour, and improve customer service with itemized receipts. The result was a faster, more professional store with sales up 55 percent and a revitalized business that allowed the team to focus more on growth.

Taylorsville Hardware

Gwynn Oliver

Taylorsville Hardware