Case Study: Santee Hardware achieves better data security and productivity with RockSolid MAX

Move from RockSolid to RockSolid MAX Cloud Software Provides Increased Data Security and Productivity

Santee Hardware, a family-run hardware store in Santee, South Carolina, had long used RockSolid software but became increasingly concerned about data security and the risk of losing business-critical information due to server failure and unreliable backups. Karen Jackson needed a safer, more dependable way to run the store and protect its data while maintaining the service and functionality the business relied on.

RockSolid MAX, the cloud-based version of RockSolid software, solved those concerns by moving Santee Hardware’s operations to the cloud, improving backup reliability, data security, and overall productivity. With RockSolid MAX, the team processed credit card charges faster, reduced errors, handled customer accounts and inventory more easily, and gained the ability to work remotely on tablets. The result was more efficient day-to-day operations, better buying decisions at trade shows, and a major time savings for Karen, who no longer had to stay late to complete orders.

Santee Hardware

Karen Jackson

Santee Hardware