Case Study: IATSE Local 478 modernizes member access and engagement with Rockit Science Agency

IATSE Local 478 streamlines member access with Rockit Science Agency

The customer, IATSE Local 478, a union for entertainment industry professionals, faced a significant challenge with an outdated and difficult-to-navigate website. Their digital presence no longer reflected their expanded role, and key member functions like permit requests and training registration were scattered across multiple platforms, creating user frustration and administrative burdens. Rockit Science Agency was engaged to address these issues.

Rockit Science Agency reimagined and rebuilt the union's website into a modern, mobile-first platform. The solution included a centralized member portal that consolidated essential tools and integrated with existing union systems via API to ensure real-time data accuracy. The new site streamlined member access to critical functions, reduced support requests, and better showcased the union's value and legacy. This project by Rockit Science Agency established a strong digital foundation for improved member engagement and operational efficiency.

Iatse Local 478