Case Study: Hemker Park and Zoo boosts operations and conservation funding with RocketRez

Hemker Park and Zoo strengthens 50 years of conservation with RocketRez

Hemker Park and Zoo, a family-owned wildlife attraction, faced operational chaos from using two separate systems for online and in-person ticketing. This fragmentation created confusion for both guests and staff and hindered their ability to seamlessly integrate their conservation mission into the guest experience. They turned to RocketRez for an all-in-one solution to unify their operations.

RocketRez implemented its comprehensive platform, consolidating ticketing, membership management, and scheduling into one system. A key feature was the Roundup donation tool, which allowed guests to contribute to conservation efforts. The solution streamlined operations, significantly boosted conservation funding for projects like a new leopard habitat, and enhanced the overall guest experience with a smoother, more professional process from booking to checkout.

Hemker Park and Zoo