Case Study: Brazilian Space Agency (AEB) achieves real‑time, secure communication and replaces email with Rocket.Chat

Changing the way government organizations work with Rocket.Chat

AEB, the Brazilian Space Agency’s Department of Information Technology, outgrew Slack’s free tier (including the 10,000‑message search limit) and found email too slow for real‑time collaboration with remote researchers. The team chose Rocket.Chat as a self‑managed, open‑source solution (hosted on their own servers) to regain features like video/screen sharing and keep confidential documents under their own policies.

Rocket.Chat was deployed successfully and has become the department’s primary communication tool, overtaking email and resolving the Slack limitations the team faced. The Rocket.Chat deployment is stable, with 10–20% of AEB already using the app and plans to expand agency‑wide, while the IT team works with Rocket.Chat to add integrations such as Nextcloud and Telescope.

AEB