Case Study: Caritas Vienna improves team collaboration with Rocket.Chat

Caritas Vienna streamlines collaboration for 6,000 employees with Rocket.Chat

Caritas Vienna, a nonprofit organization with over 6,000 employees, faced a challenge in team collaboration as its staff lacked a centralized and secure communications platform. Employees were resorting to using personal accounts on unofficial apps like WhatsApp, which caused delays and raised significant security concerns. The organization needed a simple, user-friendly, and customizable solution for its non-tech-savvy field staff and turned to the vendor Rocket.Chat for a solution.

By implementing Rocket.Chat, Caritas Vienna gained a highly-customizable communications platform that included mobile apps, push notifications, and integration with Zoom. The solution eliminated security risks and streamlined communication for all 6,000 employees, resulting in faster responses and improved collaboration across the entire organization. Rocket.Chat's responsive customer service and competitive pricing made it an ideal fit for the nonprofit.

Caritas Vienna