Case Study: a U.S. federal system integrator achieves secure, unified collaboration with Rocket.Chat and Pexip

a U.S. FSI modernizes collaboration for 4,000+ users with Rocket.Chat

The customer, a U.S. federal system integrator, faced the challenge of managing a fragmented and non-compliant collaboration environment for a large federal agency. With over 4,000 users across secure facilities, the use of multiple disparate tools created security risks and audit difficulties. They needed a unified platform that could meet stringent Department of Defense security standards, including IL6 compliance and on-premise operation in an air-gapped environment.

Rocket.Chat, deployed on-premise with Pexip, provided the solution. The implementation resulted in a single, sovereign collaboration platform that consolidated chat, voice, and video capabilities. This gave the agency full data ownership, complete auditability, and a mission-ready compliant system, successfully modernizing secure communications for all users.