Case Study: West Marine achieves reduced development time and improved customer satisfaction with Rocket Software

West Marine, Inc. Reduces Development Time and Increases Customer Satisfaction

West Marine, the world’s largest specialty retailer of recreational boating supplies and accessories, needed change management software that could support its shift to Java development while integrating with multiple platforms, including its IBM i environment. The company looked to Rocket Software and Rocket® Aldon Lifecycle Manager to manage software changes across its development environments.

Rocket Software implemented Rocket® Aldon Lifecycle Manager (Enterprise Edition and IBM i Edition) to streamline integration, automate change and deployment workflows, and improve control over the full change lifecycle. The result was reduced development time, higher group productivity, improved accuracy, and better customer satisfaction, with Rocket also helping West Marine configure, implement, and train its team during the transition.

West Marine

John Fawcett

Assistant Vice President of Development and Computer Operations