Case Study: Warwickshire County Council achieves streamlined reporting and better service delivery with Rocket Software

Warwickshire County Council Improves Service Delivery with Centralized Reporting and Dashboards

Warwickshire County Council, serving more than half a million residents across five boroughs in the UK, needed a better way to measure and communicate performance across its many departments. Its managers were relying on spreadsheets and an aging reporting system, making it difficult to create a single actionable view of service delivery. The Council turned to Rocket Software and its Rocket® Business Intelligence solution to find a more efficient approach.

Rocket Software implemented centralized reporting and dashboards that combined raw data into a single, easy-to-understand view of projects, milestones, and status. The solution was deployed in just three weeks with one day of training, and it helped Warwickshire County Council save significant time and labor on data collection and reporting while improving its ability to monitor, analyze, and continuously improve services, even with reduced budgets and staffing.

Warwickshire County Council

Steve Haworth

Management Information Dashboard Project Manager