Case Study: Taylored Services achieves flexible, scalable logistics capabilities with Rocket Software

Taylored Fulfillment Service Expanding logistics capabilities for key product deliveries

Taylored Services, a third-party logistics provider with more than 25 years of experience, needed a flexible technology foundation to support customized fulfillment, distribution, and billing for a wide range of clients. As its logistics operations grew, the company relied on Rocket Software’s Rocket® UniVerse to manage orders, warehouse workflows, and reporting, especially when off-the-shelf systems could not handle nonstandard billing and customer requirements.

Rocket Software’s Rocket UniVerse helped Taylored Services connect multiple warehouse systems, create customized billing, and scale support for fast-growing e-commerce customers at lower cost. The solution reduced the need for large IT and programming teams while enabling quicker delivery of tailored logistics services, helping Taylored Services expand its capabilities and support clients like Triple Eight as they grew.

Taylored Services

Andrea Dente

Senior Director of IT Integrations and Portal Technologies