Case Study: Jigsaw24 achieves 8x revenue growth and 80% faster transaction times with Rocket Software

Jigsaw24 Rapidly increased annual revenue and reduced transaction times

Jigsaw24, a UK-based technology solutions provider, needed to replace slow, disconnected order processing, inventory, shipping, and financial systems that were causing errors and limiting growth. To support scaling the business, it turned to Rocket Software products, including Rocket® UniVerse, as part of an ERP-driven modernization effort.

Rocket Software helped Jigsaw24 deploy a flexible, integrated solution that expanded into ecommerce-enabled customer portals and connected with systems like Salesforce. The results were significant: annual revenue grew 8x, the IT team stayed lean, and transaction and administration times dropped by 80%, while custom portals also improved customer experience and retention.

Jigsaw24

Neil Box

DevOps and IS&T Director