Case Study: Heritage Bank achieves 24/7 core banking availability with Rocket Software

Heritage Bank With MultiValue Application Platform, there’s no downtime down under

Heritage Bank, Australia’s largest customer-owned bank, needed to ensure its core banking systems stayed available around the clock because IT downtime could be costly and damage customer trust. To support that mission, Heritage Bank used Rocket Software’s Rocket MultiValue Application Platform, including Rocket UniVerse, for its core banking database and transactions.

Rocket Software helped Heritage Bank run its core banking system with exceptional reliability and minimal administrative effort. The bank reported 24/7 availability for more than 3 years, easy migration to new hardware and operating systems, and strong ROI from 100% availability, with the platform requiring very little support or DBA overhead.

Heritage Bank

Kevin Angus

Manager, Banking, Payments and Ancillary Systems