Case Study: Heritage Bank achieves zero unplanned downtime with Rocket MultiValue Application Platform

Heritage Bank achieves 100% uptime for 3 years with Rocket Software

Heritage Bank, Australia's largest customer-owned bank, needed a reliable core banking system to eliminate costly unplanned downtime and protect its reputation for customer service. They partnered with vendor Rocket Software and implemented the Rocket MultiValue Application Platform to address this challenge.

The solution provided by Rocket Software delivered 100% system uptime for over three years, enabling seamless hardware migrations and real-time transaction processing. This resulted in zero unplanned downtime, significantly reduced IT management costs, and a strong return on investment for Heritage Bank, allowing them to focus resources on innovation and customer service.

Heritage Bank