Case Study: FUJIFILM Speciality Ink Systems improves warehouse picking efficiency with Rocket Software

Fujifilm Speciality Ink Systems Improves Warehouse Picking Experience

FUJIFILM Speciality Ink Systems, a global leader in inks and consumables, needed to improve productivity for warehouse operators handling put-away, picking, and packing on IBM i systems. Its menu-based warehouse application and unreliable WiFi connections were slowing forklift operators and creating support issues. Rocket Software helped address these challenges with Rocket LegaSuite Web and Rocket API.

Rocket Software modernized the warehouse experience by creating a sticky session to preserve connectivity during WiFi drops and redesigning the forklift screens for a cleaner, touch-friendly interface. The result was a 90% reduction in support calls within a few months, a more intuitive user experience, and a 15% productivity increase during the annual stock check, which dropped from seven hours to just under six.

FUJIFILM Speciality Ink Systems

Paul Hill

Warehouse Team Leader