Case Study: Oxford Collection delivers a consistent guest experience with Rockbot

Oxford Collection streamlines music across nine properties with Rockbot, nearly 98,500 hours projected in 2026

Oxford Collection, a boutique hotel group, struggled with the complexity and administrative burden of managing multiple music platforms across its growing portfolio of luxury properties. This included dealing with various hardware, pricing, and the significant challenge of maintaining compliance with several Performing Rights Organizations (PROs). To address this, they partnered with the vendor Rockbot for a centralized music streaming solution.

Rockbot provided a single platform with a centralized dashboard, giving Oxford Collection control over music across all nine properties while preserving each location's character. The solution included built-in PRO licensing coverage. Results included a measurable reduction in support tickets, staff empowerment within brand guidelines, and the delivery of a consistent audio experience for guests. The partnership is on track to stream nearly 98,500 hours of music in 2026, an 82% increase over three years.

Oxford Collection