Case Study: City of Santa Ana achieves streamlined multilingual public meeting access and major staff-time savings with Rock Solid Technologies

Santa Ana, Ca Increases Public Meeting Access Through Use of Spanish Language Tools

The City of Santa Ana faced the challenge of making public meetings accessible to a diverse, largely Spanish‑speaking community (about 77% primarily Spanish) while staff endured a tedious, five‑system agenda workflow that forced late "Agenda Publication Days." To address this, the City adopted Rock Solid Technologies’ OneMeeting meeting management suite to replace the manual process and centralize agenda, translation, and meeting functions.

Rock Solid Technologies implemented OneMeeting to automate agendas, manage meetings and video streaming, enable Google Translate‑powered HTML agendas in 100+ languages, and support live Spanish interpretation and recordings. The solution removed the multi‑tool workflow and heavy IT lift, restored regular staff hours (staff now leave by the end of the business day), increased remote participation and resident engagement, and delivered measurable outcomes such as agendas available in 100+ languages and streamlined, cloud‑based workflows for the City of Santa Ana.

City of Santa Ana

Daisy Gomez

Clerk of the Council