Case Study: NHS England and NHS Improvement achieves a faster, more intuitive website with Rock Kitchen Harris

NHS England and NHS Improvement launches a faster new website in 8-10 months with Rock Kitchen Harris

The vendor Rock Kitchen Harris was selected to help NHS England and NHS Improvement merge their two separate websites into a single, refined digital platform. The challenge involved consolidating vast amounts of content and technology, with a key difficulty being the creation of a unified, intuitive, and accurate website search function for numerous user groups.

Rock Kitchen Harris employed an agile delivery approach, working in three-week sprints with continuous user testing and prototyping. Over 8-10 months, they built a new, faster website in an open-source CMS, successfully implementing the required search function and an intuitive user journey in line with GDS standards, which increased the site's stability and reliability for the client.

NHS England and NHS Improvement