Case Study: Sprinklr produces quotes faster with Robots and Pencils' Salesforce CPQ services

Sprinklr speeds quote creation with Robots and Pencils

Sprinklr, a customer experience management software provider, faced challenges with an overly complex Salesforce CPQ instance. This complexity risked incorrect quotes, required manual fixes, and eroded confidence in their sales data. Robots and Pencils was engaged to provide Salesforce CPQ services to address these issues.

Robots and Pencils simplified the CPQ system by eliminating unnecessary fields and customizations, ensuring accurate calculations and clear discount displays. The solution automated order form generation, even for complex multi-year deals. As a result, Sprinklr's sales team can now produce accurate quotes faster, improving the experience for both their staff and their clients.

Sprinklr