Case Study: Wayfinder Family Services streamlines employee lifecycle management with RoboMQ Hire2Retire

Wayfinder Family Services cuts identity management costs by up to 90% with RoboMQ

Wayfinder Family Services, a nonprofit organization, faced significant challenges with manual identity lifecycle management across its hybrid IT infrastructure. Using Paycom as its HR system, the company struggled with outdated employee directories in Active Directory and Microsoft 365, slow deprovisioning, and a manual onboarding process that created security risks and inefficiencies. To overcome these problems, they turned to RoboMQ and implemented its Hire2Retire solution.

RoboMQ's Hire2Retire solution automated the synchronization of employee data from Paycom to Active Directory and Microsoft 365, streamlining the entire joiner-mover-leaver process. This automation ensured real-time directory updates, automatic provisioning and deprovisioning of accounts, and integrated with Zoho Service Desk to manage IT requests. As a result, RoboMQ helped Wayfinder eliminate manual errors, close security gaps, and achieve up to a 90% reduction in related costs while providing new employees with a superior first-day experience.

Wayfinder Family Services