Case Study: Thompson Holdings Inc. achieves automated employee lifecycle management with RoboMQ Hire2Retire

Thompson Holdings Inc cuts onboarding from days to minutes with RoboMQ

Thompson Holdings Inc, a parent company of four engineering and software development subsidiaries, faced significant challenges in managing employee identities across its hybrid Active Directory environment. Their manual processes, reliant on weekly spreadsheet imports from Paylocity, led to errors, onboarding delays, and compliance risks. To overcome this, they partnered with RoboMQ and implemented its Hire2Retire solution to automate their joiner-mover-leaver lifecycle management.

The RoboMQ Hire2Retire platform integrated Paylocity with their hybrid AD in real-time, automating account provisioning, security group assignments, and equipment request tickets in FreshService. This eliminated manual data imports and reduced onboarding time from days to minutes. The solution provided centralized compliance reporting for ISO 27001 audits and future-proofed their operations for a potential HR system migration. RoboMQ's implementation resulted in a 90% cost reduction and ensured a superior first-day experience for new hires.

Thompson Holdings Inc