Case Study: Penny Lane Centers achieves faster onboarding and stronger security with RoboMQ Hire2Retire

Penny Lane Centers improves day-one access and cuts 1-week offboarding delays with RoboMQ

Penny Lane Centers, a nonprofit providing social services, faced significant onboarding and security challenges. Their HR and IT systems, ADP and Microsoft Entra ID, were disconnected, requiring manual data entry that led to delays and errors. This resulted in new employees waiting for system access and former employees' accounts remaining active, posing a security risk. To resolve this, they turned to vendor RoboMQ and implemented its Hire2Retire solution.

RoboMQ's Hire2Retire solution automated the integration between ADP and Microsoft Entra ID. This ensured new hires had full access on their first day and that departures were processed immediately, greatly enhancing security. The automation eliminated manual work, freeing IT to focus on more strategic tasks. The measurable impact was clear: a 100% reduction in onboarding delays and the elimination of accounts being left active after an employee's departure.

Penny Lane Centers