Case Study: Palmer Trucks achieves automated identity lifecycle management with RoboMQ Hire2Retire

Palmer Trucks improves onboarding speed with RoboMQ Hire2Retire for 600+ employees

Palmer Trucks, an automotive and transportation company with over 600 employees, faced significant challenges in manually managing employee identity and access across its hybrid Active Directory environment. The lack of integration between its HR system, Paylocity, and IT infrastructure led to delays in onboarding, security risks from delayed deprovisioning, and inefficient manual processes. To address this, they partnered with vendor RoboMQ to implement its Hire2Retire solution for automated identity lifecycle management.

RoboMQ's Hire2Retire solution provided a seamless, no-code integration that automated user provisioning and deprovisioning based on real-time HR data. This eliminated manual IT effort, ensured new employees had access on their first day, and immediately revoked access upon termination. The results for Palmer Trucks included fully automated processes, real-time system synchronization, no wasted licenses, and a solid security foundation for future growth.

Palmer Trucks