Case Study: OSI achieves automated workforce identity management with RoboMQ Hire2Retire

OSI automates identity workflows for 20,000+ employees with RoboMQ

OSI, a major global food provider for brands like McDonald's and Burger King, faced significant operational challenges in managing its large, international workforce. Manually handling employee onboarding, offboarding, and access changes across its many facilities was time-consuming and error-prone, especially during its Microsoft 365 rollout. To overcome this, OSI partnered with RoboMQ to implement its Hire2Retire automated employee lifecycle management solution.

RoboMQ's solution provided end-to-end integration between OSI's UKG HR system and Active Directory, automating identity provisioning. This eliminated manual processes, ensured real-time updates to the global address list, and enhanced security and compliance. The implementation by RoboMQ resulted in significant cost and time savings for OSI by freeing up expensive IT resources and streamlining workforce management across its US operations.

OSI