Case Study: MSI Chicago achieves streamlined onboarding and timely terminations with RoboMQ Hire2Retire

MSI Chicago automates onboarding for 1.4 million guests with RoboMQ

The Museum of Science and Industry (MSI) Chicago, a major science museum, faced significant operational challenges from its large seasonal workforce. The HR and IT teams struggled with the manual, time-consuming process of onboarding and offboarding employees from their ADP system to Active Directory, which led to suboptimal first-day experiences and potential security risks. To address this, MSI Chicago implemented RoboMQ's Hire2Retire automation solution.

RoboMQ's solution automated the entire employee identity lifecycle by integrating ADP with Active Directory. This provided new hires with immediate system access and ensured timely terminations, which greatly enhanced security. The automation allowed MSI Chicago to manage its fluctuating workforce without hiring additional IT staff, resulting in significant time and cost savings, a superior first-day experience for employees, and a greatly reduced information security risk.

MSI Chicago