Case Study: Merchants Bonding Automates Employee Lifecycle Management with RoboMQ Hire2Retire

Merchants Bonding removes access in under 15 minutes with RoboMQ

Merchants Bonding, a financial services company with over 300 employees, faced significant challenges manually managing its entire employee lifecycle. Its HR and IT teams were burdened with updating multiple disconnected systems like Paycom and Microsoft Entra ID by hand, leading to slow provisioning, security risks from untimely terminations, and new hires starting without access. This manual process was inefficient and created data accuracy issues, prompting them to seek an automated solution from RoboMQ using its Hire2Retire service.

RoboMQ implemented the Hire2Retire solution to automate Merchants Bonding's employee identity and access management. The solution connected Paycom to Microsoft Entra ID via an API, enabling automatic account creation, role-based access control, and timely terminations that removed access within 15 minutes. The results eliminated manual work, ensured new hires were fully provisioned before their first day, and improved data accuracy across all systems, including integrated third-party apps like MangoApps and Expensify.

Merchants Bonding