Case Study: MediaSense achieves automated global employee lifecycle management with RoboMQ Hire2Retire

MediaSense automates employee lifecycle management in 6–10 weeks with RoboMQ

Mediasense, a global media management consultancy with over 250 employees, faced significant challenges manually managing employee identity and access across its five international offices. Their manual processes for onboarding, offboarding, and role changes using spreadsheets and IT tickets were inefficient, error-prone, and posed security risks, especially as the company grew. These processes also made it difficult to maintain compliance with standards like ISO 27001 and GDPR. To solve this, Mediasense turned to RoboMQ and implemented its Hire2Retire automation platform.

The solution from RoboMQ integrated the company's BambooHR system with Microsoft Entra ID to fully automate the Joiner-Mover-Leaver lifecycle. This eliminated manual IT tasks, ensured immediate access revocation for security, and provided a full audit trail for compliance. The implementation resulted in new employees having system access ready for their first day and guaranteed prompt offboarding across all global time zones, which significantly reduced risk and manual effort for the HR and IT teams.

MediaSense