Case Study: Jacksonville Zoo & Gardens improves employee lifecycle management with RoboMQ Hire2Retire

Jacksonville Zoo & Gardens automates 350 employee profiles with RoboMQ

The Jacksonville Zoo & Gardens, a major Florida attraction with over 350 employees, faced challenges in managing its employee lifecycle. Manual processes for synchronizing data between its Paycom HR system and Hybrid AD created operational bottlenecks, leading to delayed onboarding, security risks, and increased IT workload. To overcome this, the zoo sought to automate its HR processes and turned to vendor RoboMQ for a solution.

RoboMQ implemented its Hire2Retire solution to automate the integration between Paycom and Hybrid AD. This provided the Jacksonville Zoo & Gardens with automated onboarding and offboarding, role-based access control, and timely access removal. The solution significantly reduced the sysadmin workload, improved security compliance, and created a superior first-day experience for new employees.

Jacksonville Zoo & Gardens