Case Study: Infinite Legacy improves identity lifecycle automation and hospital coordination with RoboMQ Hire2Retire

Infinite Legacy reduces manual IT workload by up to 70% with RoboMQ

Infinite Legacy, a healthcare non-profit facilitating organ and tissue donations, faced significant challenges with its manual employee onboarding and offboarding processes. Their HR team had to email the IT service desk to create or disable Active Directory accounts, and they relied on a patchwork of emails and phone calls to notify partner hospitals. This created security risks, compliance issues, and delays. To solve this, they implemented the Hire2Retire solution by RoboMQ.

RoboMQ's Hire2Retire platform automated the entire employee lifecycle by integrating Infinite Legacy's ADP HR system with its Hybrid Active Directory. The solution automated account provisioning and deprovisioning, provided role-based access control, and established a centralized audit trail. Most significantly, it featured a hospital notification hub that automatically alerted partner systems like Epic. The results included a 70% reduction in manual IT workload, 100% audit trail coverage, and zero manual hospital notifications, allowing the team to focus more on their life-saving mission.

Infinite Legacy