Case Study: Houchens Insurance Group achieves 100% deprovisioning accuracy with RoboMQ Hire2Retire

Houchens Insurance Group cuts onboarding to under 24 hours with RoboMQ

Houchens Insurance Group faced challenges with its manual HR-IT synchronization processes, which led to significant identity governance issues, including permission creep for long-tenured employees, slow onboarding, and a burdensome audit process. To address this, they partnered with RoboMQ to implement its Hire2Retire automation platform.

RoboMQ's solution provided a deterministic, role-based access control system that connected Houchens' HR software directly to its IT infrastructure. This automation resulted in 100% deprovisioning accuracy, cut onboarding time from 3-5 days to under 24 hours, reduced IT workload by nearly eliminating access-related tickets, and slashed audit preparation effort by 95%.

Houchens Insurance Group