Case Study: Heritage Grocers Group achieves IT-HR automation with RoboMQ Hire2Retire

Heritage Grocers Group automates employee lifecycle management for 10,000+ employees with RoboMQ

Heritage Grocers Group, a market-dominant grocery chain with over 10,000 employees, faced significant challenges in managing its employee lifecycle. Manual processes for onboarding, offboarding, and access management led to inefficiencies, errors, and heightened security risks, especially due to a lack of integration between its ADP and Hybrid AD systems. To address this, the company sought an HR automation solution and selected the Hire2Retire service from vendor RoboMQ.

RoboMQ implemented its Hire2Retire solution to integrate ADP with Active Directory and Entra ID within the grocer's Hybrid AD setup. This automation streamlined HR processes, reduced administrative overhead, improved data accuracy, and enhanced security measures to protect sensitive employee information. The solution enabled quick and secure onboarding and offboarding, saving the HR and IT teams significant time and mitigating risk by removing human error from user setup.

Heritage Grocers Group